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Complaints

Diot-Siaci

Complaint handling 

Diot-Siaci

Should you be dissatisfied in any way, your usual contact person is available to assist you.
You can also contact the Service réclamation (Complaints Department) at Diot-Siaci – Service Réclamation 39, rue Mstislav Rostropovich, Paris 75815 Paris Cedex 17, France.

  • Acknowledge receipt of your complaint no later than 10 business days after it has been submitted;

In all cases, we undertake to:

  • acknowledge receipt of your complaint no later than 10 business days after it has been submitted;
  • provide you with a positive or negative reply no later than 2 months after has all the supporting documents have been received.

If you still disagree with the reply or solution provided, you can contact: